Customer Service Challenges for Prince Pearl in Pakistan

Home > Gari Forums > Prince Forums > Prince Pearl Forums > Prince Pearl Dents and Scratches Forums

Customer Service Challenges for Prince Pearl in Pakistan

Some customers face difficulties when trying to resolve issues related to dents, scratches, o r product defects with Prince Pearl stores o r authorized dealers in Pakistan. What are the common challenges with Prince Pearl’s customer service, and what steps can consumers take to ensure their complaints are addressed effectively

Talha Kyanii asked on 06 Dec 2025 17:21:11 pm

1 Answer

11 views |

Gari Master - on 06 Dec 2025 17:22:19 pm

Many users report poor after‑sale support: warranty claims often ignored o r denied.
Pakwheels
+1

Spare‑parts quality is criticized as “very bad,” and some parts especially for suspension, clutch / gear, interior trims may be hard to get in local shops in smaller cities.
Pakwheels
+2
Pakwheels
+2

Some owners say they faced frequent breakdowns o r “wear & tear” issues at low mileage e.g. belts, brakes, mounts and still couldn’t get satisfactory service.
Pakwheels
+2
Pakwheels
+2

What buyers can do to protect themselves:

Before buying — check if there’s a reputable dealer / service center nearby in your city. Avoid buying in remote areas where spare‑parts access is limited.

Demand a clear warranty agreement in writing at purchase — what’s covered, for how long keep all purchase docs and service receipts.

Inspect the car thoroughly on delivery — check mechanical parts gearbox, brakes, suspension, interior finish, exterior paint. If possible, bring a mechanic o r someone experienced.

Plan regular maintenance at trusted independent workshops if dealership support is weak many local mechanics know basic maintenance for Prince Pearl, which keeps upkeep costs reasonable.