Has Changan Pakistan responded to common complaints from Kalam users, and are after-sales services improving in 2025?

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Has Changan Pakistan responded to common complaints from Kalam users, and are after-sales services improving in 2025?

Are customers receiving timely technical support, warranty coverage, o r service campaign updates from authorized dealerships?

Lubaba asked on 18 Jun 2025 15:07:40 pm

1 Answer

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Car Mechanic Expert - on 18 Jun 2025 15:29:12 pm

Changan has improved service in major cities with:

Better dealer training and technical staff.

Availability of OEM parts in urban centers.

Warranty coverage still applies, but rural owners face delays, lack of diagnostics, and limited help for recurring faults.

As of 2025, theres no major recall o r service campaign for these issues, but dealerships in places like Lahore, Islamabad, and Karachi are now more responsive than before. However, smaller dealerships still lack tools for deep diagnostics o r ECU updates.