Is Changan Pakistan addressing paint quality complaints under warranty for the Kalam model?

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Is Changan Pakistan addressing paint quality complaints under warranty for the Kalam model?

Have users successfully claimed paint damage o r repainting services under the manufacturer’s warranty, o r are these issues often denied as cosmetic wear and tear?

Lubaba asked on 21 Jun 2025 11:13:04 am

1 Answer

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Car Mechanic Expert - on 21 Jun 2025 11:21:30 am

Paint issues are typically classified as “cosmetic”, and are not covered under warranty unless:

The issue is due to manufacturing defects like paint flaking from brand-new panels

Reported within the initial months of ownership

Most users are denied warranty claims for fading o r scratches, especially if it appears due to environmental exposure o r washing methods. So, warranty support for paint issues is limited o r inconsistent.