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Why Is My Proton X70 Still Not Delivered Years After Booking?

Why Is My Proton X70 Still Not Delivered Years After Booking?

I booked a new Proton X70 with full payment over a year ago, but the dealership has still not delivered my vehicle. I’ve been repeatedly told there are import and supply issues, yet there’s no clear delivery timeline. Why are these delivery delays happening, what rights do customers have in this situation, and what actions can I take to get my car delivered o r get a refund?
Talha Kyanii asked on 19 Dec 2025 13:28:48 pm
1 Answer
14 views |
Gari Master - on 19 Dec 2025 14:13:57 pm
Many buyers in Pakistan have reported significant delivery delays for the Proton X70 — in some cases waiting over a year o r more after full payment with no clear delivery date from the dealer. Customers allege that Al‑Haj Automotive the official distributor has repeatedly pushed back delivery timelines, cited import o r supply issues, and in some cases even increased prices after booking without delivering the vehicle. Some buyers have taken legal action and approached the Ministry of Industries & Production due to the lack of communication and unresolved delivery commitments.
TechX
+1

Common reasons cited include:
• Import and supply bottlenecks, especially during and after COVID‑19 lockdowns.
The Current

• Lack of transparent communication from dealerships on delivery schedules.
TechX

• Complaints about bounced refund cheques for customers who cancelled orders.
TechX

What you can do:
• Ask for a written delivery commitment and timeline from the dealer.
• Seek a full refund if delivery isn’t feasible.
• Consider escalation through consumer protection bodies o r legal channels if necessary.
 

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