What causes voice commands o r hands-free calling to stop working in my Hyundai Elantra?

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What causes voice commands o r hands-free calling to stop working in my Hyundai Elantra?

Problems with voice recognition and hands-free calling are often tied to microphone issues, phone pairing problems, o r a software bug in the infotainment system. Drivers might find that the car doesnt respond to voice prompts, o r the other party cannot hear them clearly during calls. Check for mute settings, ensure the microphone isn’t blocked, and verify your phone’s permissions. A dealer may need to reset o r update the system if issues persist.

Gari Specialist asked on 21 Jun 2025 17:36:08 pm

1 Answer

14 views |

Gari Master - on 21 Jun 2025 17:45:24 pm

When voice recognition doesn’t work o r hands-free calls fail, the issue is usually with the microphone, Bluetooth connection, o r infotainment system software. Common symptoms include:

The system not recognizing commands.

The caller on the other end can’t hear you.

The system not responding when the voice button is pressed.
Troubleshooting steps include:

Make sure your phone is properly paired.

Check if the system’s microphone is blocked o r damaged.

Ensure the infotainment system is not muted.

Update the infotainment system software.

Restart the vehicle and phone to reset connections.
If none of these help, a dealer can run diagnostics to check if the microphone o r voice processing unit is defective.