Why does the infotainment screen in my Hyundai Elantra go black o r become unresponsive?

Home > Gari Forums > Hyundai Forums > Hyundai Elantra Forums > Hyundai Elantra Entertainment and Communication Forums

Why does the infotainment screen in my Hyundai Elantra go black o r become unresponsive?

Many Elantra owners report the infotainment touchscreen going black, freezing, o r becoming unresponsive—especially in models from 2017 to 2022. This could be due to a software glitch, overheating, o r a faulty head unit. Sometimes, restarting the car resets the system temporarily. However, in some cases, a software update o r even full unit replacement may be required. Hyundai has released firmware updates to address certain bugs, so checking with a dealer for updates is recommended.

Gari Specialist asked on 21 Jun 2025 17:32:18 pm

1 Answer

20 views |

Gari Master - on 21 Jun 2025 17:42:25 pm

The infotainment screen going black, freezing, o r not responding to touch is a fairly common issue in Hyundai Elantras, especially in 2017–2022 models with larger touchscreens. This is often caused by software bugs, an overloaded system, o r a faulty head unit. In some cases, extreme heat o r cold can affect screen performance temporarily.
To fix this, try turning off the vehicle, waiting a few minutes, and restarting it. If the problem persists, a software update from the dealership may resolve it. In rare cases, the entire unit may need to be replaced. Hyundai has issued TSBs Technical Service Bulletins related to infotainment glitches, so a dealer visit is advised if youre under warranty.